FAQs/ RETURN POLICY/LOST ITEMS

Muchas gracias for visiting Almas and for choosing my tiendita for gifts, fiestas and yourself ❤️🇲🇽🌹

Delivery/Shipping:

All orders are processed within 7-10 days after your order is submitted unless otherwise stated in description, ya que I make some stuff plus I am the only one receiving, processing and shipping orders. However, I do my best to process orders within 5 days using USPS or UPS. Gracias for your patience ahead of time🙏🏽.

Return Policy:

All sales final. Send me an email and we can discuss possible solutions to any issue. Each case will be handled individually. 

Lost packages: 

I ship via priority or first class mail so that each package is tracked and priority mail is also insured. Once item leaves my hands it is now in the hands of the shipping carrier and out of my control. I am happy to discuss and check tracking on purchases but all claims and issues must be addressed by purchaser directly to USPS ( 1-800-ASK-USPS) or UPS as Almas Oilcloth & Chucherias is not responsible for a lost package. Please email with any concerns or questions and each case will be addressed individually.